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About Us
Contact Us
Terms & Conditions
Making A Purchase
Delivery Details and Schedule
Tax Charges
Your Security
Privacy Policy
Returns Policy
Incorrect or Defective Items
Frequently Asked Questions
What do you mean by '100 per cent waterproof'?
How do your products seal?
How tough are the materials?
What quality control is involved with your products?
What guaranties and warranties come with the product?
What's the desiccant sachet for?
About Us
OverBoard is dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@over-board.co.uk
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Contact Us
If you need to reach us you can email us at info@over-board.co.uk, call on +44 (0)1932 232 126, fax on +44 (0)1932 505 111, or write to us at OverBoard Accessories Limited, 9 Lakeside, Oatlands Drive, Weybridge, Surrey, UK, KT13 9JB.
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Terms & Conditions
Welcome to the Over-Board.co.uk website Terms and Conditions for use. These Terms and Conditions apply to the use of this website at www.over-board.co.uk. By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions.
Using this website indicates that you accept these Terms and Conditions regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.
The www.over-board.co.uk website is operated by:
OverBoard Accessories Ltd, a company registered in England and Wales, whose registered office is at Northside House, Mount Pleasant, Barnet, Herts, EN4 9EE, UK. Our company registration number is 5687679. Our VAT registration number is 872 7778 66.
Our contact details are as follows:
OverBoard Accessories Limited,
9 Lakeside,
Oatlands Drive,
Weybridge,
Surrey,
United Kingdom,
KT13 9JB.
General Email: info@over-board.co.uk
Telephone number: +44 (0)1932 232 126
Fax number: +44 (0)1932 505 111
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1. INTRODUCTION
1.1
You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
1.2
We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
2. ORDERING FROM US
2.1
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
2.2
Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
2.3
We may refuse to accept an order:
- where goods are not available;
- where we cannot obtain authorisation for your payment;
- if there has been a pricing or product description error; or
- if you do not meet any eligibility criteria set out in our terms and conditions.
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3. PRICING
3.1
All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
3.2
Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.
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4. CANCELLATION AND RETURNS POLICY
4.1
If you wish to cancel your order:
- you can notify us by email to ‘sales@over-board.co.uk’ before we have dispatched the goods to you; or
- where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.
4.2
You can return goods you have ordered from us for any reason at any time within 7 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
4.3
Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4.4
The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances:
- in the event that the product has been used or soiled
- any products that we have made or customised specifically for you
The provisions of this clause 4.4 do not affect your statutory rights.
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5. LICENCE
5.1
- You are permitted to print and download extracts from this Website for your own use on the following basis:
- no documents or related graphics on this Website are modified in any way;
- no graphics on this Website are used separately from accompanying text; and
- any of our copyright and trade mark notices and this permission notice appear in all copies.
5.2
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
5.3
Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
5.4
Any rights not expressly granted in these terms are reserved.
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6. SERVICE ACCESS
6.1
While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
6.2
Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
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7. VISITOR MATERIAL AND CONDUCT
7.1
Other than personally identifiable information, which is covered under the PRIVACY POLICY, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
7.2
You are prohibited from posting or transmitting to or from this Website any material:
- that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
- for which you have not obtained all necessary licences and/or approvals;
- which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
- which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
7.3
You may not misuse the Website (including, without limitation, by hacking).
7.4
We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3.
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8. LINKS TO AND FROM OTHER WEBSITES
8.1
Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
8.2
You may not create any links to this Website.
8.3
You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 8.2.
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9. DISCLAIMER
9.1
While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
9.2
The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
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10. LIABILITY
10.1
We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
10.2
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
10.3
If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
10.4
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
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11. GOVERNING LAW AND JURISDICTION
11.1
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
11.2
We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
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12. MISCELLANEOUS
12.1
You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.
12.2
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
12.3
Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.
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Making A Purchase
Buying OverBoard products couldn't be easier. Just browse through our product categories, select the appropriate style, size and colour of any items you wish to purchase and add them into the shopping basket. After you've finished making your selections, click on "Checkout" and you will be asked for a few details that we need to process the order.
We accept Visa, Mastercard, Visa Delta, Switch, Solo and Electron cards. If you are making your purchase from outside the UK, just place your order and your card issuer will convert the transaction into your local currency.
You can send your credit/debit card information via phone, fax, by post or over the Internet.
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Delivery Details
To make sure you get your order safely, all our products are sent first class by registered post and require a signature.
The shipping fee is dependant on the country you are ordering from, and is broken down as follows:
Standard Delivery: 2-7 days
- UK Orders - £3.95
- EU Orders - £5.95
- International Orders - £10.95
Express Delivery: 24-48 hours (Mon to Fri - no weekend deliveries)
- UK Orders - £8.95
- *EU Orders - £15.95
For any order over £60 OverBoard will subtract £3.95 from your shipping costs.
*currently only available for the following EU countries; France, Netherlands, Germany, Belgium, Austria, Ireland, Spain, Portugal and Italy.
Delivery Schedule
All orders are dispatched as quickly as possible, and aim to deliver all 'Standard Delivery' orders within 2-7 days if the goods are in stock.
If the goods you order are “Out of Stock” we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.
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Tax Charges
All prices include VAT @ 17.5%.
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Your Security
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction and therefore we use PayPal transaction processor. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.
PayPal payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data, ensuring that you, the shopper, and retailer can have confidence that nobody can impersonate PayPal to obtain confidential information.
Data Security and Encryption
The security of your information, transactions, and money is the core of PayPal’s business and their top priority.
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or login to the site, the server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorised computers.
Accepted Payment Methods
You can use any of the cards below to purchase products.
Mastercard
Visa, Visa Electron, Visa Delta
Switch (UK only), Solo (UK Only)
American Express
Maestro
PayPal
If you don’t have access to a Credit / Debit Card, or you have difficulty making a payment, please email the OverBoard sales team who will be happy to help you:
sales@over-board.co.uk
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Privacy Policy
'OverBoard is committed to preserving the privacy of all visitors to our website at www.over-board.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on www.over-board.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
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USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at ‘privacy@over-board.co.uk.’
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
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COOKIES
Cookies are small amounts of information which we may store on your computer, and are only used on this shopping site to keep track of the contents of your shopping basket once you have selected a product.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at ‘privacy@over-board.co.uk’. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to privacy@over-board.co.uk
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Returns Policy
You may return any uncustomised item within 7 days of receipt. Provided that the item is in it's original condition we'll be happy to give you a full refund.
Please ship the item to the following address:
OverBoard Returns
9 Lakeside
Oatlands Drive
Weybridge
Surrey
KT13 9JB
Please note that for your protection, OverBoard recommend that you use a recorded delivery service as we cannot be held responsible for goods not received.
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Incorrect or Defective Items
If the item we have sent out is incorrect or defective, all UK customers should email Customer Services with full details at sales@over-board.co.uk
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What do you mean by '100 per cent waterproof'?
We mean that no water will get in if you seal the bag according to the instructions, don't exceed the stringent conditions under which our bags are tested and keep it protected from getting snagged or pierced.
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How do your products seal?
We have captured a small tribe of aliens from the planet Sprog who sit inside the unit and suck hard. Actually that will be Release Three. As of now find links to the sealing demos below.
Fold Seal SystemTM - Dry Tubes, Dry Flats, Sports Bags, Backpacks and Pouches
Slide Seal SystemTM - Technology Cases
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How tough are the materials?
Bloody tough. If in doubt ask the strong men who wept when putting them through the British Standards Testing programme. To be honest we didn't actually see them cry but like to believe they sobbed a little in a quiet corner.
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What quality control is involved with your products?
The last thing we want is for our products to let anyone down. Our business depends on it and so do our own precious electronics - because we use them ourselves. That's why every production line and every batch is thoroughly tested not just in a lab, but out in the real world.
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What guaranties and warranties come with the product?
First and foremost you get our no quibble 'have your money back in full if not entirely satisfied' guarantee providing the item is returned to us in mint, we can sell it to someone else, condition.
Second you have your statutory rights - and we'd never mess with those. Plus there is our own manufacturers 12 months warrantee against any defects in materials used or the way it was made.
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What's the desiccant sachet for?
In humid climates or warm waters, the moisture sensitive desiccant sachet soaks up condensation and offers your electronics additional protection. The fact that it's included is just another sign that we care.
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PRODUCTS 
