✅ Covered:
• All OverBoard® branded products purchased from 2019 onwards

• Manufacturing defects or faults in materials that occur through normal, reasonable use

• The product itself (not the contents)

❌ Not Covered:
• Damage caused by unreasonable use including:
- Abrasions, holes, tears, burns, animal damage, or misuse
- Accidents, nglect, or failure to follow product instructions

• Damage to items stored inside the product

• Broken buckles, zips, or missing components like straps
(However, we can usually replace these at no cost, aside from shipping)

• Claims where no fault is found after inspection or testing

Our 5-Year Extended Warranty protects whoever owns the product—whether that’s the original buyer or someone the product was gifted or sold to.

The warranty is valid for 5 years from the date of the original purchase, as long as the product has been registered with us within 90 days of purchase / receipt.

👉 Register your product here to activate your warranty.

So whether it’s you or a lucky new owner, your OverBoard gear is covered.

Yes, to activate your 5-Year Extended Warranty, you’ll need to register your product within 90 days of purchase / receipt.

Registration is quick and easy—just head to:
👉 https://reg.overboard.com/#/

Once registered, your OverBoard product will be covered for 5 years from the original purchase date, protecting against manufacturing defects and faults under normal use.

Need help registering? Email us at support@overboard.com and we’ll be happy to assist.

If your product develops a fault during the 5-Year Extended Warranty period, we’ll make it right. Here’s how we sort things:

• ✅ We’ll repair it free of charge, if a repair is possible

• 🔁 If it can’t be repaired, we’ll replace the item

• 📦 If the fault is confirmed, we’ll even cover your return shipping costs

Our goal is to make the process as hassle-free as possible—just the way it should be.

Our warranty does not limit or replace any rights you’re entitled to under the consumer protection laws of your country or state.

You’re still fully protected by your local legal rights, and this extended warranty simply gives you extra peace of mind on top of that.

If you have questions about how this applies to you, feel free to contact us at support@overboard.com.

Making a warranty claim is quick and straightforward:

(1.) Have your proof of purchase ready – you'll need this to confirm the warranty period. If you’ve passed the product on to someone else, make sure they have the receipt too.

(2.) Click the button below to submit your claim:
👉 Make a Warranty Claim Now

(3.) Fill in all required details, and include as much information as possible about the issue—photos are especially helpful for speeding up the process.

If you need assistance at any point, our team is here to help at support@overboard.com.

We aim to respond to all warranty claims within 24 hours (Monday to Friday).

If you haven’t heard from us within 2 business days, please check your junk or spam folder—our reply may have ended up there. Still nothing? Just email us directly at support@overboard.com and we’ll make sure you’re taken care of.

If you're unable to submit the warranty claim form for any reason, don't worry—we’re here to help.

Simply email us at support@overboard.com with as much detail as possible, including:

• A brief description of the issue

• Photos of the product and the fault (if applicable)

• Your proof of purchase (receipt or order number)

• We'll respond promptly and assist you with the next steps.

No, you’ll need to create a separate login for the Warranty Portal—it’s not linked to your OverBoard online store account.

Even if you’ve already registered an account when shopping with us, you’ll need to set up a new account on the warranty portal the first time you register a product or make a claim.

You can access the portal here:
👉 Warranty Registration & Claims Portal

If you’re having trouble logging in, feel free to contact us at support@overboard.com and we’ll be happy to help.