SAME DAY DISPATCH
Orders received before 3pm, Mon to Fri will be dispatched the same day, typically arriving the next day even on standard delivery.
Orders placed on public holidays, weekends and after 3pm on Fridays will be dispatched on the following working day.
- STANDARD DELIVERY
- > 2-4 days: £3.95 - sent with Royal Mail
All orders placed with product value over £50 will receive FREE standard delivery.
- EXPRESS DELIVERY
- > 24-48 hours: £8.95 - sent with DPD couriers (Mon to Fri - no weekend deliveries)
For any orders placed with product value over £50 we will deduct £3.95 from the express delivery costs.
- CLICK & COLLECT
All products are available to collect from our below UK showroom and warehouse address from 8am to 4pm, Mon to Fri (excluding public holidays).
OverBoard
Unit 9
Sky Business Park
Eversley Way
Thorpe
Surrey
TW20 8RF
Please place your order as normal, and select the Collect from our Showroom delivery option during checkout.
When collecting your order, please bring along your confirmation email you would have been sent when placing your order as proof of purchase.
If you encounter any problems finding us, then please call +(0)345 208 5755 and we will be happy to guide you.
- CHANGES TO ORDERS / CANCELLING ORDERS
Please be careful to check all billing and shipping information before an order is placed, as orders are processed quickly and changes are unable to be made once they've been received and accepted. This also includes changing styles, colours and/or sizes.
We may be able to cancel your order prior to dispatch, but we cannot guarantee this. Most orders are dispatched within 1 - 2 hours of receipt and we cannot cancel your order or make changes to your address after this time.
To enquire about changes or cancellations, please email our Customer Service team at support@overboard.com.
- LATE DELIVERIES
If you have not received your delivery within the specified time frame, please contact our customer service team at support@overboard.com.