Customer Comments

To get the best cooling performance, we recommend filling approximately 1/3 of the cooler’s total capacity with ice, placed on top of your drinks or food. This setup helps ensure your contents stay cold for up to 24 hours.

For longer-lasting chill, consider using large ice blocks or reusable ice packs, which melt more slowly than loose cubes.

Tip: Always pre-chill your items before placing them in the cooler for maximum efficiency.

Thanks to an innovative dual-layer foam core, our Cooler Bags and Backpacks are designed to keep contents cold for up to 24 hours. The integrated air valve boosts insulation by allowing you to add air once the cooler is packed, further helping maintain internal temperature.

To maximise performance, here are some helpful tips:

• 🧊 Use plenty of ice – ideally 1/3 ice to 2/3 contents, or more if weight isn’t an issue
• ❄️ Pre-chill or freeze drinks before loading
• 🕶️ Keep your cooler in the shade or a cool place whenever possible
• 🧺 Load drinks first, ice last – cold air travels downward
• 💧 Don’t pour out melted water – it helps maintain a cold environment
• 🔒 Seal the cooler properly and minimise how often it’s opened

By following these tips, you can get the maximum cooling duration and performance out of your Waterproof Cooler—whether you're heading to the beach, on the water, or out for a full-day adventure.

Our soft sided Cooler Bags and Backpacks are 100% waterproof thanks to their welded seams and roll-top sealing system. Once sealed correctly, they will protect the contents from rain, splashes, and even quick submersion.

This means you can confidently use them around boats, beaches, campsites, and wet environments without worrying about water getting in—or melting ice leaking out.

Note: While they can handle quick submersion, we don’t recommend prolonged immersion in water.

To help you choose the right size, we’ve created a Cooler Size Comparison Guide that shows how many 330ml cans + ice each cooler can hold. You can download the guide here.

As a general rule, we recommend filling around 1/3 of the cooler with ice, placed on top of your drinks, to keep contents chilled for up to 24 hours.

This layout maximises cooling efficiency while leaving plenty of space for your drinks or food.

Tip: Using large ice blocks or ice packs (instead of loose cubes) can help reduce melt rate and extend cooling time.

Yes! All of our Waterproof Cooler Bags and Backpacks are safe for storing food and drinks.

The internal lining is fully tested and certified BPA-free (Bisphenol A-free), meaning it’s food-safe and non-toxic. You can confidently use our coolers to store everything from snacks and sandwiches to fresh ingredients and beverages.

Perfect for days out, picnics, and camping trips—no additional food-safe liners required.

The Coolers Dry Bags include an external weatherproof zip pocket with an IP65 rating.

• The main compartment (IP66) is designed for quick submersion and will protect contents if the bag is briefly dropped in water.
• The weatherproof zip pocket (IP65) is foul weather and spray proof, meaning it can handle rain, splashes, and spray—but it is not submersible. Water may enter the zip pocket if the bag is fully submerged.

Tip: Store valuables, electronics, or water-sensitive items inside the main roll-top compartment rather than the outer zip pocket when in wet or unpredictable conditions.

All of our Cooler Bags and Backpacks are tested to safely carry up to 25kg of total weight.

This includes the combined weight of your drinks, food, ice, and any additional items. Whether you're packing for a day at the beach, a camping trip, or a boat excursion, you can rely on the cooler to handle heavy loads with ease.

The air valve on our Cooler Bags and Backpacks serves two key purposes:

(1.) It allows you to purge excess air trapped between the two insulating layers, making the cooler easier to compress and pack away after use.

(2.) When in use, you can add extra air into the insulation chamber to boost cooling performance, helping to maintain internal temperature for longer.

Helpful Tips:• Avoid over filling with air, as this can reduce insulation efficiency and limit internal storage space.

• If using your cooler around or in water, make sure the air valve is firmly closed to prevent water from entering the insulation layer.

All of our soft cooler bags and backpacks use a simple roll-top sealing system that makes them 100% watertight.

To seal:

(1.) Roll the top down tightly at least 3 times

(2.) Then clip the buckles together at the sides or top

This design eliminates the need for zips—so there's nothing to jam or break—and makes it quick and easy to access your food and drinks while keeping water out.

Our 5-year extended warranty covers manufacturing defects, including issues with materials, stitching, and zippers under normal use. It does not cover damage from misuse, accidents, or wear and tear. For full details and to view the warranty terms, please visit our Warranty Portal.

We offer a hassle-free exchange and returns policy, allowing you to return items within a specified period for an exchange or refund, as long as they meet our return conditions. For full details on how to return or exchange items, please visit our Exchange & Returns Policy page.